
The company "We Are Suchal the" We Are Social specialized market studies, conducted a survey and social media such as Twitter, blogs and forums, in order to analyze the comments and reactions of users of some of the most smart phones in the market about the extent of user satisfaction with their devices.
The study included phones iPhone 5, and Samsung Galaxy S 4, Blackberry Z-10, and Nokia to وميا the 920. The study found that the owners of iPhone 5 phone Kano most indignation and Achtkaoua from their phones, while got the Samsung Galaxy S4 at the highest satisfaction rate among its users.
The study said that the reactions negative amounted to 20% of all the comments that have been studied, and came, according to the study for several reasons, including the socket of the new type Lightning adopted by Apple in the phone, which led to the inability of users of Apple's former use chargers old to charge your device New.
Among the most prominent reasons for negative comments on the iPhone 5 was the Apple dispense with the application of Google Maps, which was considered the Maps application default in iOS and use an application (VAM) sector, which was found after the launch of the phone that he suffers from seriously deficient and lacks precision and information, which later led to the issuance of Director CEO of Apple, "Tim Cook," an official apology from the users.
In addition, the study pointed to the resentment of some users of the failure of the Apple amendments were required on the system iOS, also complained about some of the quality of the image in a number of phones iPhone 5, which suffered some of the deformation of the colors, while speaking the other for the problems in scratches found on aluminum outer casing of the device since the moment out of the enclosure.
On the contrary, he received phone Galaxy S 4 the lowest number of complaints according to the study, which said that only 11 of the phone's comments were negative. As most of the positive comments focused on the phone about the new features which is characterized by particularly eye movement tracking feature that impressed the users in particular.
But on the other hand, outweigh the iPhone 5 on the rest of the phones in terms of the fuss raised on the day of its launch, where the study monitored 1.7 million a conversation on the phone to social media, compared to 300 thousand talk about the BlackBerry Z-10 and 140 A reference to the Galaxy S. 4 and 45 A reference to for وميا 920